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BB has lost your backed up data error

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Joined: 24/June/2011
Location: United Kingdom
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    Posted: 14/May/2012 at 9:38am

I had the following error message on my BB peer on start-up, which is used for incoming Buddies only:

BuddyBackup has encountered a problem and has lost your backed up data. You will need to re-add any missing folders.

- I have checked the properties of all my incoming buddies and the "data size backed up onto me" is correctly reported.

- I have checked the "Data stored on this Buddy" on the actual Buddies and this is correctly reported.

- All the folders inside OtherPeoplesFolders folders are present.

- The backup location is set correctly.

- Shared space used is reading 0.

- Rebooting the PC does not fix the problem.

What would cause such an error?

How do I fix this problem?

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